![]() Whether that’s helping users take the first step after sign-up, showing new hires how to pick up key tasks, or demonstrating an advanced workflow to existing customers, there’s an underlying theme: helping users realize value as quickly as possible. User onboarding is a broad term that covers the overall process of helping to introduce new users to your product or service. Want to create a similar onboarding experience for your users? Get a Userpilot demo and get started right away.Airtable gets huge amounts right in the onboarding process – but it could be even further enhanced by customizing the experience to the needs of specific user groups using segmentation.While you can’t personalize UIs directly with Userpilot, you can still populate empty states using a combination of modals.Airtable draws attention to a help center using a widget, and you can recreate the experience in Userpilot using the resource center option. Helping users help themselves is a fantastic way of automating support.Slideouts are a handy way of conveying large amounts of information (rather than squeezing everything into a tooltip) – you can easily use this sort of UI pattern in Userpilot.Hotspots are a UI pattern that draws your user’s eye to specific elements of the page – you can create them in Userpilot by selecting the ‘spotlight’ option.Userpilot offers a range of options to easily create flexible tooltips. Tooltips are a great way of relaying information in a targeted and interactive way.Airtable uses a welcome message modal to greet users to the product: you can create and customize a flow in Userpilot to craft an engaging slideout of your own. ![]() The signup flow: simple, brief, and offers several options to reduce user friction.We’ll look at Airtable user onboarding elements, plus ways to recreate these in your SaaS product without coding: If you are looking for ways to use Airtable for employee onboarding this article doesn’t cover that. The example we’ll explore from Airtable is primarily focused on app user onboarding.User onboarding describes the series of activities helping users to get value from your product as quickly as possible (whether that user is a new employee of your company or a user who’s just signed up for your SaaS).How users get to know your product is critically important (whether they are new employees or just using your product).īy digging into and deconstructing the way they manage the onboarding experience, we’ll try to draw out some principles of success that will help you and your team craft an exceptional onboarding process. In this article, we’re going to do a deep dive into the Airtable onboarding experience and how you can recreate it for your users.
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